Lejon Ygs
map-marker Los Angeles, California

Non payment of paychecks

I worked for handy in 2021 and during that time I never received any pay for the hours I worked.

I have tried for 3 years even with the settlement court order to retrieve my pay with zero luck.

I have spent hours on their chats being promised to have someone call me back I. 24 hours. No one has ever gotten back to me.

They have not paid the settlement as court order either for misclassifying their workers.

They owe me over $700. With fines and penalties it would be over 5000$. I want my money and the restitution included. Handy.com steals money from its hard working employees! They are criminals who hope youll grow tired of trying and go away so they can keep your paycheck . Sorry not this time Handy. Ill contact the DA who handled this case today and let. Then know you refuse to pay the court ordered settlement and get a judgement against you .

Hopefully someone will *** them doe. For good because Im one of many with this same issue

Pay your employees!!!

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Resolved
Carl R Vxy

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Verified Reviewer
| map-marker Bloomfield Hills, Michigan

Resolved: Handy repair service did not show up

Updated by user Dec 26, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 25, 2024

Scheduled Handy to install TV last Wed

when we purchased it for 10 AM today. He called to say he was running late.

About an hour later he canceled entirely. We were told we could not reschedule until 11/27, which is after when we needed the work done.

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Davianna Niw

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Verified Buyer
|

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Verified Reviewer
| map-marker Cupertino, California

Refund

Contains 1 confidential file for company representatives

I canceled my service and want a refund I need a service. I've had my TV mounted by other Handyman. Thank you.

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Stacie M Dws

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Verified Reviewer

Second missed service call

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twice t his week I was supposed to have someone at my house to set up my nest thermostat and twice they were a no-show, no call. I wasted 2 days, now I want a refund.

my name is Stacie Monica

my phone # is 518-418-****

my address is 146 Keyes Ave, Watertown, NY 13601

they were supposed to come tuesday, 10/8 at 8am and today (10/10) at 4pm.

The tech did not show up and did not call. Please cancel this and refund what you charged

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Loss:
$101

Preferred solution: Full refund

User's recommendation: don't even bother buying the Nest Thermostat, Handy.com is the company they use if you need help with installation and they no show/no call twice in one week

Deborah S Cwp

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Verified Reviewer

My Aimko tablet won’t turn on

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I've plugged it in, but it doesn't come on. I've even held down the volume and the top button simultaneously, to no avail.

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Loss:
$100

Preferred solution: An answer

Terry V Bax

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Verified Buyer
|

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Verified Reviewer

Installation

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Handy - Installation
Contains 1 confidential file for company representatives

Scheduled this installation and kept moving the date so I had to keep changing my schedule. This was so bad that I had to find a installation crew of my own and pay them separately from the payment I have already paid.

I think they couldn't find a good installer to do the job. I will never use the Lowes or Angie service ever again

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Loss:
$170

Preferred solution: Full refund

User's recommendation: Do not use run as fast as you can away from this service

Terry F Aib

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Verified Reviewer

No show 3 times

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Handy - No show 3 times

Purchased painting from Crate and Barrel, paid $75 installation fee and they arranged installation. I did not know at the time that it was through Angie/Handy.

Installation scheduled for Friday at 1:00, tech never showed up. Not sure why the *** they are called pros. The ESL people at customer service are totally useless. Reschedule for Sunday at 3 tech did not show up.

The useless customer disservice people offered to reschedule again. Told them to go to *** They deserve zero stars.

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Loss:
$75
Cons:
  • Are unreliable

Preferred solution: Full refund

User's recommendation: This is a very unreliable company. If you want to waste time and be frustrated then go ahead and use them.I DO NOT RECOMMEND HANDY

Monica A Pvg

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Verified Reviewer

I got charged a fee when i dont know anything about you people and I want a refund ASAP

Updated by user Sep 16, 2024

I didn't use them for anything, they stole my money

Original review Sep 15, 2024

I want my money back!! No one approved this charge!!

You better call me or refund me ASAP!!¡!!! I work too damn hard for my money!!!

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Loss:
$79
Pros:
  • No pros
Cons:
  • You people are thieves

Preferred solution: Apology

Anonymous
map-marker Miami Beach, Florida

Account

I know I havent used the app yet. But I want to reactive my account. Or is there a number I can call

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Roberta M Xam

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Verified Buyer
|

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Verified Reviewer

Advertised as returnable within 30 days, refused

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Contains 1 confidential file for company representatives

The Super Handy utility cart has handles that must be lifted; the heavy motor is under the back. It is way too heavy for me to lift and keep lifted.

It was advertised as returnable within 30 days. Amazon sent them a request for return eight days after it arrived. Super Handy did not respond then said it wasn't returnable. Their help line was very busy.

They said they would call me back but did not. False advertising, unresponsive.

View full review
Loss:
$700
Pros:
  • Sturdy product
Cons:
  • Miserable service

Preferred solution: Full refund

User's recommendation: Do not purchase anything from from these untruthful people.

Resolved
Hugh C Twu

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Verified Reviewer

Resolved: I need to pay for a job I completed.

Handy - I need to pay for a job I completed.
Handy - I need to pay for a job I completed. - Image 2
Handy - I need to pay for a job I completed. - Image 3
Handy - I need to pay for a job I completed. - Image 4
Updated by user Apr 24, 2024

I have trouble getting my pay on my debit card

Original review Mar 25, 2024

I went to the costumer home and set a bed up and she is saying I didnt show up. Can you please review the video and pictures that I was there, I will like to get paid for the job I did. 2346**** is the job number.

View full review
Loss:
$50

Preferred solution: I like to get paid for the job 23463626

Maxine Y Vds

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Verified Reviewer
| map-marker Houston, Texas

This experience I had was a scam

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I had booked furniture assembly through overstock.com. I changed my mind after consulting local retailers, and cancelled the booking through them.

Apparently the Handy website didn't get the message and I made other plans for that time. Later I received a text from Handy that someone had come to my house and that they want to charge me the full amount! I refuse to pay because I had notified overstock.com and cancelled the order.

In addition, the so-called pro was a con artist who also works for Angi and tried to scam me on another job a few months ago. This person is a pro at trying to scam seniors and does not belong working in this capacity.

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User's recommendation: DO NOT USE THIS COMPANY!

Maxine Y Vds

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Verified Reviewer

I dealt with a handyman who also works for Angi and is a complete con artist

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The man I dealt with tried to scam me when he was working for Angi. He swiped my phone when he was in my home assembling furniture.

I had to leave the room for a brief moment and accessed my passwords. A few days later I received calls from somebody impersonating a FTC agent accusing me of international money laundering!

I reported this to the Sheriff and the real FTC . This was a complete scam.

View full review
Pros:
  • Easy to find and hire pros
Cons:
  • Screen your employees and associates

Preferred solution: The company investigated by the real Federal Trade Commission and removed from doing business and scamming people especially senior citizens.

User's recommendation: Don't use this company.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Orlando, Florida

Scam Alert

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Contains 1 confidential file for company representatives

Handy.com is a borderline scam. Ive attempted to book a Handy Pro several times.

Handy charges you up front, books your appointment then cancels your appointment 1/2 hour before the appointment time. They then, reschedule the appointment without your consent & the Pro would not show up to work the day of your appointment again. It gets better, I requested a refund after missing 2 days of work & they gave me a 3 hour runaround on the phone, before they said they would refund me in 5 business days. After 5 days, they refunded only part of the amount I paid them for the job.

DO NOT USE HANDY.COM. They are running a scam & should be investigated

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User's recommendation: Do not use Handy.com.

Anonymous
map-marker Tampa, Florida

Pro was not for roof service requested

Appointment today at 1 pm for roof repair. I left business phone at home 504-430-****.

Please contact me at +150********.

Pro changed time to 4 pm and arrived only to not be a roof repair service.

Additionally, there was a Language barrier without an interpreter present.

My tTime was valuables and the acceptance of the work should have been better screened. Thank you.

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User's recommendation: Call Pro before appointment or visit to discuss skills and work to be done

Hersel Pyj
map-marker Sonoma, California

Billed for services never received

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The worst. Do NOT use their app or you will be disappointed.

I am surprised they haven't been sued.

Their model is exploitative of both the customers and the so called "pros" who are supposedly contracted to do the work.

I tried to hire someone for housecleaning (I had injured my back and was desperate for help) -- they force you to sign up for a multiple service commitment. I paid $162 but the cleaners never showed up. no communication. no customer service hotline.

So I cancelled, obviously, expecting a refund.

instead they charged me an $99 "cancellation fee." !!! For No Services!!

So now I've spent $261 for housecleaners who NEVER SHOWED UP.

When I tried to get help on their "chat" it's obviously just a bot, who takes customers in circles, trying to offer me 20% off -- as if I would be stupid enough to bother with them again.

Handy is absolute garbage and I hope they lose their business license.

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User's recommendation: Do not use Handy. They are horrible

About

Related Companies

ANGI Homeservices, HomeAdvisor, MyBuilder, Fixd Repair, CraftJack

Summary

Handy is a cleaning company helping customers bring their home back in order. Apart from regular cleaning, the company employs skilled associates that help home owners with plumbing and electrical works, flat pack furniture assembling, apartment painting, and plasma wall mounting etc. Amiable customer care center assists Handy Inc customers with their packaging, loading, and transferring needs when changing houses. Handy Inc is a business featured in national networks and publication such as TechCrunch, The New York Times, Bloomberg etc. If customers are not fully satisfied with a quality of clean up or other services, they can claim back the money and get a refund.

Handy reviews and complaints

Handy is ranked 72 out of 451 in Cleaning Services category

Area Served

USA, Other

Payment Methods

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